Terms & Conditions

1. WELCOME TO THE BAIJNATH PHARMACEUTICAL PRIVATE LIMITED

1.1 Thank you for using www.Baijnath.in (the “Website”). The Website is an online platform and marketplace that facilitates the online sale and purchase of Ayurvedic products offered by various merchant brands or companies (the “Vendors”).

1.2 The Website and the Services are provided by Baijnath Pharmaceutical Pvt. Ltd, a company incorporated in India, having its registered address at VPO- Paprola, Tehsil- Baijnath District – Kangra 176115, Himachal Pradesh (the “Company”).

1.3 BY ACCESSING AND/OR USING THE WEBSITE AND THE SERVICES, YOU ARE AGREEING TO THESE TERMS OF USE (“Terms”). PLEASE READ THESE TERMS OF USE CAREFULLY AND REGULARLY.

1.4 “You” or “User” shall mean any natural or legal person using the Website or the Services. “We”, “Us”, “Our” shall mean the Company.

2. MODIFICATION OF THE SERVICES

2.1 We may modify functionalities or features and we may suspend or stop a Service altogether.

2.2 You should check these Terms regularly. If you disagree with any changes, discontinue use of the Services.

3. USE OF INFORMATION ON THE WEBSITE

3.1 All content is for informational and educational purposes only.

3.2 It is not a substitute for professional medical advice.

3.3 Use of content is at your own risk.

4. PAYMENT TERMS

You agree to use your own valid payment methods. Baijnath is not responsible for misuse of payment details or fraud. For Razorpay policies, refer to their website.

5. ACCESS TO THE WEBSITE

• Comply with these Terms and applicable laws.
• Provide accurate information.
• Do not compromise Website security or content.

6. ACCOUNTS AND REGISTRATION

• Some services may require registration.
• Do not share account credentials.
• Accounts must not impersonate others.
• Children under 18 should use the Website under guidance.

7. CHILDREN'S PRIVACY

We do not knowingly collect personal data from children under 13. If found, it will be deleted.

8. ORDERING TERMS

Orders are offers to purchase. We may accept or reject your offer. If rejected, a full refund will be issued.

9. CANCELLATION, REFUNDS AND RETURNS

• Orders can be cancelled before dispatch through the account, WhatsApp BOT, or customer service.
• Contact customer service if order has been dispatched.

10. SHIPPING AND DELIVERY

Shipping charges ₹199 for orders below ₹699. Delivery estimates and tracking are provided. Delays may occur due to external factors.

11. INTELLECTUAL PROPERTY RIGHTS

All Website content and trademarks are the property of Baijnath Pharmaceutical Private Limited. Use is permitted only for personal purposes.

12. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

• Website provided “as is”.
• No warranties on accuracy or completeness.
• We are not liable for indirect or consequential damages.
• Access may be interrupted due to maintenance or external issues.

13. PRIVACY POLICY

Your continued use constitutes acceptance of our Privacy Policy. We protect your personal information in accordance with our policies.

14. CONTACT INFORMATION

Email: info@baijnath.in

Phone: +91 8351942641 (Mon to Sun, 9 AM – 9 PM)

GRIEVANCE REDRESSAL

Grievance Officer: Sushrut Sharma

Email: Info@baijnath.com

Address: Baijnath Pharmaceutical Pvt. Ltd., VPO- Paprola, Tehsil – Baijnath, District – Kangra, HP, 176115